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Placing Orders: In order to process your order promptly & efficiently please fill in and submit the information requested below. For your own protection, if paying by credit card we do not advise you to submit your card information, we will be happy to call you to get that information if you will let us know what day & time you will be home to answer the phone .. If you are inquiring about any item, please enclose your phone number or make sure you do not block our response. We answer all inquiries , If you don't receive one it is because you or your server have blocked us. Mailing Address: Cliffs 1828 Mountain View Dr.. Erie, Colorado 80516 If you have any questions fill out the form and we will get back to you Quality Control: Due to availability, some items may vary, however items will always be of equal or greater value to insure quality. Availability: Since we make these items ourselves, we may not have every item in stock. If we are out, we will inform you of the shipping date, for your acceptance, at the time of your order. Payment: Payment is due prior to shipping. We accept Visa, MasterCard, Money orders and Checks. You will be charged $20,00 for checks that are returned. For your own protection, we do not advise sending your credit card information by e-mail. You can fax, mail or phone us the information. Return Policy: A 15% restocking fee will be withheld from the original cost of the item paid. No shipping charges will be reimbursed. hipping: Shipping charges to be paid by buyer. All orders are shipped UPS Ground or 2 day priority unless otherwise specified. We will notify you what the shipping charges are when we know the destination of your order. Please allow 1 to 6 working days depending on your location. We will notify you by e-mail the day it is shipped. For a higher fee, next day is available. Please let us know at time of ordering. Order Processing Time: Items in stock will be shipped as soon as payment is cleared. Items not in stock will be shipped 2 to 8 weeks from time payment is cleared. A 2.9% tax will be added to all Colorado residents.
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