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Placing Orders: In order to process your order promptly & efficiently please fill in and submit the information requested below. For your own protection, if paying by credit card we do not advise you to submit your card information, we will be happy to call you to get that information if you will let us know what day & time you will be home to answer the phone. We only ship to the United States and Canada If you are inquiring about any item, please enclose your phone number or make sure you do not block our e-mail response. We answer all inquiries , if you don't receive one it is because you or your server have blocked us. Mailing address Cliffs 1828 Mountain View Dr. Erie, Colorado 80516 If you have any questions fax , phone or fill out the form and we will get back to you Some customers seem to have trouble filling out the form, if this happens to you, please e-mail us at cliffs@cliff-s.com or call us at 303 828 4573 or fax us at 303 828 0643 Quality Control: Due to availability, some items may vary, however items will always be of equal or greater value to insure quality. Availability: Since we make some of these items ourselves, we may not have every item in stock. If we are out, we will give you an estimate as to when we will try to make it available.. Payment: Payment is due prior to shipping. We accept Visa, MasterCard, Money orders and Checks. You will be charged $20,00 for checks that are returned. For your own protection, we do not advise sending your credit card information by e-mail. You can fax, mail or phone us the information. Return Policy: A 15% restocking fee will be withheld from the original cost of the item paid. No shipping charges will be reimbursed. Shipping: Shipping charges to be paid by buyer. All orders are shipped UPS Ground otherwise requested... Please allow 1 to 6 working days depending on your location. We will notify you by e-mail the day it is shipped. Order Processing Time: Items in stock will be shipped as soon as payment is cleared. A 2.9% tax will be added to all Colorado residents.
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